Last updated: September 17, 2025

Acceptance of Terms

By accessing and using this website, you agree to comply with and be bound by these Terms of Use. If you do not agree, please do not use our website.

Changes to Terms

We reserve the right to modify these terms at any time. Any changes will be posted on this page, and your continued use of the website after such changes constitutes acceptance of the new terms.

User Obligations

You agree to use the website for lawful purposes only and not to engage in any activity that could harm, disrupt, or negatively impact the website or its users.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of the website owner or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without explicit permission.

Disclaimers and Limitations of Liability

The website is provided on an “as is” and “as available” basis. We make no warranties or representations about the accuracy, reliability, or completeness of the content. We disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose. In no event shall we be liable for any damages arising out of the use or inability to use the website.

Privacy Policy

This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website.

Information We Collect

How We Use Your Information

Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with conference sponsors and exhibitors as well as trusted service providers who assist us in operating our website and conducting our business.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your Choices

You have the right to access, update, or delete your personal information. You can also opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails.

Cookie Policy

Our website uses cookies to enhance your browsing experience and provide personalized content. By using our website, you consent to the use of cookies in accordance with this policy.

What Are Cookies?

Cookies are small text files stored on your device by your web browser. They help us analyze website traffic, remember your preferences, and provide a customized user experience.

Types of Cookies We Use

Managing Cookies

You can control and delete cookies through your browser settings. However, please note that disabling certain cookies may affect the functionality of our website.

Refund Policy

This Refund Policy outlines the scenarios in which a refund will be granted, if applicable, and applies to any events available for registration on this website, including the annual New England Area Conference (NEAC).

1. Cancellation Window & Refunds

• 30+ days before Day 1: Full refund (minus non-refundable processing fees, if any).
• 8–29 days before Day 1: 50% refund (minus processing fees).
• 0–7 days before Day 1: No refunds.
• No-shows: No refunds.

2. Transfers & Substitutions

• Attendee substitutions are allowed at any time at no charge. Email info@atdnewengland.com with the new attendee’s full name, email, and organization.
• Registrations may be transferred to a future edition of the conference at the organizer’s discretion if requested 8–29 days before Day 1.

3. How to Cancel

• Submit cancellation requests in writing to info@atdnewengland.com
• Refunds are issued to the original payment method within 10 business days of approval.

4. Group & Discounted Registrations

• If a group or discounted registration drops below the qualifying threshold after cancellations, the remaining registrations may be repriced at the standard rate before any refund is calculated.

5. Workshops, Add-ons, and Merchandise

• Optional workshops or add-ons follow the same timelines above unless stated otherwise at purchase.
• Shipped merchandise is non-refundable once shipped.

6. Event Changes, Postponement, or Cancellation

• If the organizer cancels the event, registrants receive a full refund of registration fees.
• If the event is postponed, registrations automatically transfer to the new dates; if you can’t attend, you may request a full refund within 14 days of the new-date announcement.

7. Force Majeure

• The organizer isn’t responsible for refunds beyond the terms above for circumstances beyond reasonable control (e.g., severe weather, government action, labor disputes, public health emergencies). In such cases, remedies may include credit or transfer in lieu of refund.

8. Payment Processing & Fees

• Processing fees, currency conversion, bank charges, and third-party platform fees are non-refundable.
• Any refunds may deduct unavoidable transaction fees charged by the payment processor.

9. Acceptance

• By registering for any event available for registration on this website, including the annual New England Area Conference (NEAC, you acknowledge and agree to this Refund Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or Cookie Policy, please contact us at info@atdnewengland.com.